Verifying Your 1win.bd Account
Verification is how we keep your account and your balance secure. It's a one-time step — once it's done, withdrawals move without extra friction. We ask for a government-issued photo ID and a selfie so we can confirm the account belongs to you. Upload both through the verification section in your account settings; our team reviews the documents and updates your status.
If anything is unclear in the upload, we'll tell you exactly what to resubmit rather than leaving you guessing. Keeping your account verified also means that if you ever need support with a transaction, we can act on it faster because your identity is already on file.
- Open account settings — Go to the verification section inside your account — it's listed under account settings on both mobile and desktop.
- Upload your ID — Submit a clear photo of a government-issued ID — national ID card or passport both work for Bangladesh accounts.
- Add a selfie — Upload a selfie holding your ID so we can match the document to the account holder.
- Await confirmation — Our team reviews the submission and updates your verification status; you'll see the change reflected in your account.